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Frequently Asked Questions

Need help? Look no further. Please review some of our most frequently asked questions. If you have an inquiry that can not be answered in this space, feel free to submit a contact form below.

  • What is The Krafty Room?
    The Krafty Room is a krafty space that offers a variety of custom, and non-custom, gifts, decorations, and branding krafts. We also offer ideas, inspirations and connections to tons of amazing artists & creative businesses.
  • Who creates each item?
    Every item is collectively created as a project between you and an artist who is able to capture your vision and bring it to life in a krafty way. At the bottom of each product page, you will find the "Krafted By" info. This will allow you to see who is responsible for the creation of each posted item. Please feel free to follow, share, and stay up to date with them and their krafty journey!
  • I'd like to place an order. Where do I begin?
    That's great to hear! You can begin by browsing through the Krafty Shop to see what items are currently being offered. Items may have varying order requirements, so please carefully review the details for every kraft to confirm what's needed, and what you will receive. Design details will be required at the time of purchase. Any missing details will be requested within 48hrs after purchase. Design samples will be sent for approval before the completion of most krafts. Failure to approve the design or request a revision will cause a delay in the process.
  • Can I see a preview of my custom kraft before it gets shipped?
    Absolutely! Most krafts will actually require the approval of a design sample before the item is completed and/or shipped. This is a very important step which could delay the process if not handled in a timely manner. When a design sample is received, please respond to the email within 48hrs in order to avoid any delays.
  • Where do I upload the images for my custom kraft order?
    Unfortunately, The Krafty Room does not offer the option to upload images through the product page or anywhere else on the website...yet! At this time, all images must be emailed to thekraftyroom@gmail.com immediately after ordering. Any missing information/images will be requested within 48hrs and could potentially cause a delay to the processing times.
  • Do you offer bulk orders?
    Bulk orders vary depending on the kraft and quantity intended for purchase. This must be discussed directly with the artist to determine availability and rates. For a custom quote, please fill out the contact form below and include the order details to receive a follow up response within 48 hrs.

Contact Form

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Need help? If you have an inquiry that can not be answered in this space, feel free to submit a contact form below. Please allow 1-2 business days for a response. 

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